Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 38 reviews)); "Awesome people and work set" ((in 26 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

477 reviews

5.0

Dec 1, 2022

A company that gives opportunity to people with potentials!

Workforce real time analyst

Recommend

CEO approval

Business Outlook

Pros

At peak, you can be anyone you want to be as they give you an opportunity to excel. They made me feel that promotions are not just for people with experience but rather, they are giving opportunity to people who are dedicated eager to learn and excel.

Cons

None at this time! :)

5.0

Dec 1, 2022

Peak Support is full of opportunities!!

Head of member experience

Recommend

CEO approval

Business Outlook

Pros

I've been with Peak Support since 2020 and I can attest to how much they value human potential. Aside from being super welcoming, this company will really help you grow not just in your career but there will be people you'll work with that will also help you with your personal growth.

Cons

Too many cool people in one place!

5.0

Nov 22, 2022

My Experience at Peak Support

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

There is flexibility in hiring people from different parts of the country. Management is very accommodating and open to team members' suggestions.

Cons

It would be better if the company offers internet subsidy since internet access is paid for by the employee.

Peak Support Response

Thank you for your feedback and we are always looking for ideas to help benefit our employees. We appreciate you taking the time to provide us with your insight.

Viewing 472 - 474 of 477 Reviews

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