Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 45 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 39 reviews)); "The people are amazing and they truly care." ((in 28 reviews)); "Management is good" ((in 27 reviews)); "Healthy work environment" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Oct 24, 2023

Greate Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Offering WFH arrangement - Compensation - Benefits - Team Collaboration - Management - Environment

Cons

- Tools being used to perform your duties

Peak Support Response

Thank you for writing a review! We take great pride in the suite of benefits we offer our team members including competitive wages, our work from home + model, and great team collaboration. Please feel free to reach out to your supervisor regarding tooling improvements or email us at info@peaksupport.io. We're always working to improve processes and appreciate you flagging any concerns. Thanks again!

5.0

Oct 23, 2023

Great Place to work!

Accounting & finance associate

Recommend

CEO approval

Business Outlook

Pros

It has great opportunity for growth and the people are great to work with. It's a very welcoming and empowering environment and culture that boasts of an open-door policy throughout the company.

Cons

The open-door policy may come as a shock and could be overwhelming to someone not used to it but it has also been proven to be a great tool.

Peak Support Response

Thank you for taking the time to write a review! We're so glad you've enjoyed your time at Peak Support and appreciate all your work. As for the open-door policy, we prioritize transparency and want to ensure every team member knows their voice is heard and important!

5.0

Oct 22, 2023

People First

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

They make sure that their people's benefits comes first.

Cons

No annual increase to suffice at least the continuous increase in basic commodities

Peak Support Response

Thank you so much for taking the time to write a review. We understand point regarding annual increases, and while we do pride ourselves in offering competitive wages, we've still flagged this feedback to our team for continued consideration. Peak Support is the BPO that puts people first, and that doesn't just mean clients. We're so glad you felt this way and appreciate all the work you did for Peak. Thanks again!

Viewing 259 - 261 of 481 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US

United States

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Customer Solutions Team Leader (Remote) | US

United States

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