Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 27 reviews)); "They are nice people to work with." ((in 25 reviews)); "Good benefits" ((in 24 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Oct 17, 2023

Awesome!!!!

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

You can work anywhere so long as you have internet access. The management and support teams are so understanding and supportive. They also do not micro-manage.

Cons

Since it is a 100% work-at-home job, the most that you and your team can get together is via virtual meetings. Even if you decide to meet in person, it would not always be complete because we have employees all over the Philippines. Christmas parties are also held virtually.

Peak Support Response

Thank you so much for taking the time to write a review. We're glad you've enjoyed working with Peak Support and appreciate all that you do! We completely understand the desire for more in-person gatherings and can't wait for the Summit next year!

5.0

Oct 17, 2023

Provided employee benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very good place to work

Cons

not applicable not applicable not applicable

Peak Support Response

Thank you for taking the time to write a review. We appreciate your dedication to Peak Support!

4.0

Oct 10, 2023

Review

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Happy place to work at. People including the leadership team are always there to help you out.

Cons

None none none none none

Peak Support Response

Thank you for taking the time to write a review. We're glad you find Peak Support to be a happy place to work and that you feel supported by your leadership team. Thanks for everything you do!

Viewing 262 - 264 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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