Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 75 reviews)); "Flexible schedules, PTO, Work from home" ((in 70 reviews)); "The benefits are great." ((in 49 reviews)); "The people you work with are great and friendly" ((in 35 reviews)); "percepta provides great training to help you be prepared for the job your hired for" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 16 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 13 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 12 reviews)); "No bonuses" ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (977 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

5.0

Jul 5, 2024

Solid worklife balance

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

-Develops you to perform in role

Cons

-training and lack of tools

Percepta Response

1y

Thank you for sharing your experience working at Percepta. It's great to hear that you've found a solid work-life balance and feel developed in your role as an Instructional Designer. We appreciate your feedback on the training and tools provided.

4.0

Jun 26, 2024

Great place to work

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Percepta helps in professional growth. Great work life balance and very helpful IT team.

Cons

None None None None None

Percepta Response

2y

Thank you for your positive review! We're delighted to hear that you're enjoying professional growth, a great work-life balance, and support from our IT team at Percepta. We appreciate your feedback and are glad to have you on our team!

4.0

Jun 25, 2024

Great place for opportunity and learning

It support technician

Recommend

CEO approval

Business Outlook

Pros

*Great place for opportunity and learning *Decent pay *Extremely welcoming enviorment

Cons

Departments tend to be understaff

Percepta Response

2y

Thank you for your positive feedback! We're pleased to hear that you find Percepta a great place for opportunity and learning, with a welcoming environment and decent pay. We appreciate your input on staffing and are always working to improve. Thanks for being a valuable part of our team!

Viewing 322 - 324 of 977 Reviews

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Jobs at Percepta

Customer Care Representative I Marketing

Customer Care Representative II

Customer Care Representative

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Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Solid worklife balance

Great place to work

Great place for opportunity and learning

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Jobs at Percepta