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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      1.0
      May 1, 2023

      Run, don't stop here

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Besides the fact the programs are "remote" they will force you to go into the office

      Cons

      0 opportunities to grow in the company when you ask to be compensated accordingly they will not doubt to tell you to find a different job. they treat people like if we where machines

      avatar
      Percepta Response
      3y
      We're sorry to hear that your experience at Percepta has not been up to your expectations. Here at Percepta, we value every employee, and we strive to create an environment where our team members can grow and develop professionally. That's why we are committed to offering mobility opportunities and fostering an atmosphere of happiness and fulfillment. If you would like to discuss your situation further, please don't hesitate to contact us at percepta.hr@percepta.com. We'd love to hear more and are here to offer our support in any way we can.
      1.0
      May 1, 2023

      Hierarchy

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay and Growth opportunity

      Cons

      They hire people from upper management with no experience with the company the effects trickle down. Also if they don't like you they will make there job to terminate at the first opportunity.

      avatar
      Percepta Response
      3y
      We're sorry that you had a negative experience working with us. We value all positive and negative feedback, as it helps us improve and provide a better work environment for our employees. We'd appreciate the opportunity to discuss your concerns further so we can understand how to address them. Please reach out to us at percepta.hr@percepta.com.
      4.0
      Apr 25, 2023

      Great Company/Horrible Supervisors

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Percepta is a great company with lots of good people.

      Cons

      Supervisors show favoritism and upper management and HR do not respond timely when there is a problem l, that could possibly be resolved. Some supervisors have a since of superiority and it shows and they are not professional, yet they pick on the agents and create an environment that makes it impossible for you to do your best. Supervisors need more empathy for agent training.

      avatar
      Percepta Response
      3y
      Thanks for leaving your thorough review. It sounds like there have been some challenges for you and other agents. We take all feedback seriously and strive to ensure our employees feel supported and respected. We're constantly looking for ways to improve our training, communication, and support systems to ensure our agents have what they need to be successful. Please reach out to percepta.hr@percepta.com to discuss this further, as we'd like to find a way to address these concerns. We appreciate all you did during your time at Percepta and wish you the best of luck in your future endeavors.
      Viewing 346 - 348 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.