Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Being able to work from home is great." ((in 67 reviews)); "Benefits are good and explained well during training" ((in 44 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "No bonuses" ((in 9 reviews)); "Pay could be better and more time off" ((in 7 reviews)); "Disorganization and poor communication" ((in 6 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (975 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

5.0

Apr 17, 2023

Freat employer

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice work atmosphere Good work-life balance Office snacks Working from home Growth

Cons

Salary Work load Disorganized Not working from abroad No help with inflation

Percepta Response

3y

We're so glad to hear that you're loving the Percepta atmosphere, work-life balance, and the opportunity to work from home and grow! Our team takes a lot of pride in the culture we've created, so it's great to know that you're enjoying it! Keep up the good work! :)

3.0

Apr 14, 2023

Great experience

Case manager

Recommend

CEO approval

Business Outlook

Pros

Pays well Great benefits Great schedule

Cons

HR is not so understanding in real life situations when things arise

Percepta Response

3y

Thanks for the honest review! We always appreciate feedback from our former employees. We strive to create an environment where everyone can feel supported, so we'll definitely take your comments into consideration. We're glad to hear that you enjoyed the pay, benefits, and schedule while working with us. Have a great day!

5.0

Apr 13, 2023

Its good

Quality assurance specialist

Recommend

CEO approval

Business Outlook

Pros

Good work environment as a whole

Cons

Meh for competitive wage and salary

Percepta Response

3y

We are beaming with joy from hearing about your positive experience at Percepta and are so thrilled to hear your working environment is fun and fulfilling. If you have suggestions to improve the employee or customer experience, please email percepta.hr@percepta.com. Keep up the excellent work!

Viewing 349 - 351 of 975 Reviews

Jobs at Percepta

Customer Care Representative I Marketing

Electric Vehicle Customer Experience Specialist

Customer Care Representative

Customer Service Representative

Bilingual French Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Freat employer

Great experience

Its good

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Percepta

Percepta reviews FAQs