Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
5.0
Oct 1, 2017
Recommend
CEO approval
Business Outlook

Pros

They treat you like family and offer an astonishing amount of support to ensure your job is done correctly. The training is informative and thorough; with some class room training and the rest on the job training. Also, not only is the pay competitive, but the benefits are AWESOME! Not to mention, your A-Plan discount on a new or used Ford vehicle; because at Percepta, you're also a Ford employee.

Cons

I honestly can't think of any.

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Percepta Response
8y
We are flattered to hear your positive opinions and experiences with Percepta! While we work very hard in the spirit of continuous improvement, it's nice to take a step back and reflect on all of the positive characteristics of Percepta. Thank you for your services to the business!
1.0
Sep 25, 2017

No respect, no courtesy or appreciation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Several years ago was good. With replacement of all mgmt - it turned into a nightmare.

Cons

Percepta truly does NOT care about their employees. There is no respect, no courtesy or appreciation. They hire under qualified mgmt and then go on firing sprees when they can't do the job. In 18 months I had 15 different managers. They fired anyone who knew what they were doing and then wondered -why all the problems. Employees were given unrealistic goals because mgmt was clueless. Not a good place to work

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Percepta Response
8y
While it's troubling to review your opinions on the organization, nevertheless, thank you for connecting with us through Glassdoor and sharing your perspective. Wishing you well on your future endeavors. All the best.
3.0
Sep 21, 2017

More Cons than Pros

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for this company for close to 6yrs. I met a lot of great people. The company was a great company to work for when I first started. Everyone felt the satisfaction of knowing you were appreciated.

Cons

Lack of communication. This company decided to decrease my pay rate, force everyone to meet demands which requires additional expenses. We were basically told, "you either comply with the new changes or kick rocks". There is no room for growth. The merit increase is literally pennies. The morale is no longer there. I can honestly say, I have never had any issues until the recent changes. The new changes caused so many issues and stress, regardless if my numbers were 100% across the board. I have never been treated so unfair and disrespected in my life. P.S. the common answer is, "I DON'T KNOW" and that's with Management, HR on down the list.

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Percepta Response
8y
Good morning. Sorry for the delayed response to your review. In short, to remain competitive, some operational changes were made for the sake of efficacy and efficiency within the business. We understand that change can be difficult and we respect your opinions. Hoping that all is well on your end, and we wish you and your family happy holidays. Take care.
Viewing 862 - 864 of 973 Reviews

Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.