Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
1.0
Jan 26, 2017

Miserable

Recommend
CEO approval
Business Outlook

Pros

Free water in the break rooms. They have bathrooms with paper towels AND hand dryers. Some of your coworkers are really cool people, you can develop some good friendships.

Cons

I have never worked for a company that cares so little about their employees. It is reinforced that you are expendable. God forbid you upset the wrong department, you would think it was high school by the way you will be targeted and they WILL find a way to get rid of you or make your job miserable enough you quit.

2.0
Jan 20, 2017

Business analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros...I guess the vacation time. Maybe the lunch room downstairs. Oh and maybe the schedule work hours. No holidays.no weekend

Cons

Dead end job. Calls NEVER STOP. you are like a robot. Can't even use the restroom without. Mini managers stalking. Honestly the worst job I have ever obtained. Don't do it

avatar
Percepta Response
9y
Thank you for sharing your feedback. In the call center/service industry, there will naturally be times that are busier than others. Our employees do get standard lunch and break times to step away and relax throughout the day. Thank you again for using Glassdoor. Take care.
2.0
Dec 30, 2016
Recommend
CEO approval
Business Outlook

Pros

It can be stable environment.

Cons

Not 100% sure about advancement.

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Percepta Response
9y
Hello. Thank you for taking the time to share your thoughts and share your voice. We value your opinions. One of Percepta’s core beliefs is to promote from within whenever possible. We view each employee as an investment to our organization. Therefore, whenever we are able to promote from within and groom existing talent, that is the first option that we consider. All of our external job advertisements are also posted internally, and Human Resources meets with employees upon request to discuss career pathing. We also maintain an extensive catalog of e-learning courses for employees who would like to continue their development and take ownership of growing their skills. Additionally, because we strongly encourage our employees to stay abreast of current trends in their chosen field and to continuously learn and develop new skills, we over a generous tuition reimbursement arrangement to our employees after they have six months of service with us. Lastly, our annual performance appraisal practice gives all employees an opportunity to take ownership in their career trajectory and to partner with the leadership team to establish learning objectives.
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Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.