Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
1.0
Feb 15, 2017

run as fast as you can

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

co workers and steady pay check

Cons

management and human resources will lie and retaliate

avatar
Percepta Response
9y
Good morning. Thank you for using Glassdoor to channel your perspective. We appreciate hearing from you. We are very sorry to hear that you have this perception of Percepta. We are proud of our open door policy and culture here, and would invite you to come speak with your leadership team and/or human resources with any concerns that you have. Take care.
2.0
Feb 13, 2017

CRC Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

9-5 type of job. Ok place to work if you can't get anything else. This is a call center so if you are not familiar with this, you are glued to a phone all day.

Cons

Management has made many different changes to save money. This is customer service which can be stressful if you are not used to take crap from people. You have to have a high level of patience to stay there long. The turn over rate is huge.

2.0
Jan 27, 2017

Dont bother.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their paychecks arrive on time

Cons

If you are not part of the "in crowd", you will never advance. They will use your skills, and beat you down at the same time. I know most employers dont normally owe you anything, as you are there to provide a service to them and their customers, however... for a business that is supposed to build customer loyalty for their client, they can sure use a lesson on rewarding employee loyalty.

avatar
Percepta Response
9y
Good morning. Thank you for taking the time to share your voice and your perceptions. We appreciate you using this tool. We are sorry to hear that you are having these perceptions and experiences. We certainly value our employees and the contributions that they bring to not only Percepta, but also to our clients, on a day to day basis. If you are comfortable enough, I would strongly encourage you to visit an HR rep to discuss all of this in more detail, so that your frustrations can be addressed. Take care, and thank you for the value that you provide to the organization.
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Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.