Percepta reviews

Horrible pay, uncompetitive hourly rate, was barely above fast food or big box retail. Power Hungry Team Leaders, Managers, Senior Managers, Directors, VPs and UP - that only want you to be miserable and quit so that they do not have to pay severance or get unemployment filed upon them, extremely cliquey and favoritism was rampant. There was zero flexibility in schedule and your schedule could change at any time. Mandatory Return to Office - costs you money to go into an office where you don't have to be in the office to do your job, extremely inefficient. The "job" could be done 100% remotely, gas, food, time, these have significant impact on your hourly rate and mental health. The company culture is a joke and was NOT a valid reason to enforce RTO, pizza parties did not make up for lack of raises or bonuses that we deserved. They will outsource and offshore your department to other countries to save money in the short-term with NO warning, the company values quantity over quality. This company is a full decade behind others in terms of embracing the latest technology, the knowledge base systems we used to assist our front-line agents would crash or bug out so often that getting any productive work done was always a challenge.

The same as any company - certain jobs are fully remote and certain ones require at least some on-site presence.