Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 71 reviews)); "Flexible schedules, PTO, Work from home" ((in 66 reviews)); "Benefits are good and explained well during training" ((in 47 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 28 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 43 reviews)); "The training was horrible and we learned Nothing!" ((in 37 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 13 reviews)); "No bonuses" ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

975 reviews

5.0

Nov 7, 2023

A fine place to work

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Supportive staff Plenty of resources to help you do your job.

Cons

Their is ALOT to learn and most of the training will be done on the job so you have to pick up about 85% of what you need to do outside of training.

Percepta Response

2y

Thank you for sharing your experience! We're glad to hear that you find Percepta to be a fine place to work and that you appreciate the supportive staff and ample resources available to help you perform your job. We understand that there may be a lot to learn, and we strive to provide comprehensive on-the-job training to support your development. Your feedback is valuable, and we're continuously working to improve our training processes to ensure that all employees feel prepared and equipped for their roles. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your contributions to the team!

3.0

Oct 24, 2023

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great work culture and diversity

Cons

The benefits can be better

Percepta Response

2y

Thank you for sharing your thoughts! We're glad to hear that you appreciate the positive work culture and diversity at Percepta. Your feedback is valuable to us as we strive to continually improve the employee experience. If you have any further suggestions or comments, please feel free to share. We value your contributions to the team!

2.0

Oct 22, 2023

Could Be Better

Parts analyst

Recommend

CEO approval

Business Outlook

Pros

Great Team To Work With

Cons

Management Pay No Support Prone to work-related stress No Career Progress

Percepta Response

2y

Thank you for taking the time to share your feedback. We're pleased to hear that you enjoy working with your team. At Percepta, we're committed to continuously improving our support structures and providing opportunities for career growth. Your input is valuable to us as we strive to create a positive and fulfilling work environment for all employees. If you have any further suggestions or concerns, please don't hesitate to reach out. We appreciate your dedication to our team.

Viewing 265 - 267 of 975 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Service Case Manager

Bilingual French Customer Service Case Manager

Customer Service Representative

Concierge Customer Service Representative

Bilingual Spanish Customer Service Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A fine place to work

Review

Could Be Better

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta