PerfectServe reviews

4.4

91% would recommend to a friend

(287 total reviews)
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Guillaume Castel

98% approve of CEO

93% positive business outlook

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 287 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

287 reviews
5.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Some Pros of working for PerfectServe is it is 100% and the necessary equipment is provided by the company. There is great company culture despite working remotely. The onboarding and training process is very thorough. Employees get US and Canadian holidays off.

Cons

Expensive health plans for families. No sick time, it is lumped in with Vacation days. Parental leave is good, but does not compare well to other companies in the industry.

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PerfectServe Response
1y
Hi there, Thanks for your thoughtful review! We're very pleased to hear that you appreciate our remote work culture (and associated equipment), thorough training process, and a yearly schedule that honors both US and Canadian holidays. Your feedback regarding our benefits package is valuable and taken to heart. These are important considerations for many of our team members, and we regularly evaluate our benefits offerings to ensure they meet the diverse needs of our workforce. As part of our commitment to continuous improvement, we review our compensation and benefits packages annually and benchmark them against industry standards. Your specific suggestions about health plan costs and parental leave will be considered as we assess our benefits program for future planning. We appreciate your contributions and thank you for taking the time to provide such balanced feedback that helps us grow as an organization. We're lucky to have you!
5.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture. Growth opportunities. Meaningful impact.

Cons

No cons. I have had a positive experience overall.

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PerfectServe Response
1y
Hi there, Thanks for sharing your experience as a People Operations Assistant! We're thrilled that you're enjoying your time with us and finding value in our team culture. It's especially meaningful to hear that someone in People Operations feels supported and sees growth opportunities. That's exactly what we hope to create for all our team members! We appreciate your contributions to PerfectServe and look forward to your continued success with us.
5.0
Oct 25, 2024

Wonderful Company Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The workforce at PerfectServe is the top reason for working here. Perhaps it's because of the tie to healthcare, but everyone is caring and passionate about doing good work (and work for good). The company went fully remote during the pandemic and unlike a lot of other companies, PerfectServe has kept the entire workforce remote. It goes a long way towards work-life balance, and it also improves career satisfaction to be trusted to get the work done, and to earn that trust with dedication and quality work product.

Cons

The pay at PerfectServe isn't top tier and could be improved some. It's a concern that is generally outweighed for me by the company culture and the opportunity to improve the work lives of healthcare workers who often sacrifice a lot for the good of the community. Also, having summer Fridays and both US and Canadian holidays has to be included as an offsetting factor in that "compensation" consideration.

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PerfectServe Response
1y
Hi there, Thanks for your thoughtful review and for your 6 years of dedication to PerfectServe! We're deeply grateful for team members like you who recognize and value our company culture. Your observation about how our healthcare mission attracts caring, passionate colleagues really resonates with us—that shared purpose is super special. We also appreciate your candid feedback about compensation. While we strive to offer competitive pay, we also believe in creating a complete employee experience through benefits like our remote work flexibility, summer Fridays, and observance of both US and Canadian holidays. That said, we continuously evaluate our compensation structure to ensure we're recognizing the tremendous value our team members bring. Most of all, thank you for highlighting how our work makes a difference for healthcare professionals. Knowing that our efforts help those who care for others is what keeps us motivated. We're honored to have you with us at PerfectServe!
Viewing 40 - 42 of 287 Reviews

Glassdoor has 292 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.