Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 26 reviews)); "Great people and environment" ((in 23 reviews)); "Great work life balance" ((in 13 reviews)); "collaborative environment, work from home" ((in 12 reviews)); "Pay is good" ((in 10 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 11 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 3 reviews)); "some managers afraid of change" ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

4.0

Apr 2, 2024

Meaningful Work and High-Impact Team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work we do as an organization is incredibly important and meaningful. We make a difference not only in the lives of the medical professionals we engage with every day but the people and families they're serving as well. Senior leadership is actively engaged, transparent, and takes a people-first approach. I feel very cared for, challenged, and encouraged in the work I do by leadership and the team. You are not just a number within the organization. PerfectServe takes care of employees very well with a robust benefits package and treats them with dignity and honor.

Cons

As part of an equity-backed organization, teams tend to run very lean, which requires a much heavier and spread-out workload for the individual. The true culture within the organization happens more at the individual team level rather than the organization level in my opinion/experience. Leadership development could be improved, but I believe the People Ops team is working diligently on this.

PerfectServe Response

2y

Thanks so much for leaving us a review! And of course, thanks for being a member of our team. We're particularly happy to see that you find your work meaningful and find that you feel challenged & taken care of. That's very important to us! In terms of areas for improvement, we're always looking at ways to optimize our workforce to ensure everybody can strike a good balance between feeling challenged and having a great work-life balance. Same goes for culture—it's an ongoing effort, especially in a remote-first environment, but we're committed to being the best we possibly can. We appreciate this feedback tremendously. Thanks again for sharing your thoughts and for all the contributions you've made at PerfectServe.

5.0

Mar 28, 2024

PerfectServe

Senior app analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home Monday through Friday Excellent Benefits and Holidays Wonderful Community Excellent communication with employees Your work matters, assisting with getting hospital communications streamlined for speed to care.

Cons

I have no issues with this company, definitely the best job I've had.

PerfectServe Response

2y

Thanks so much for this feedback! We love all of our employees, but it really warms our heart to see folks who've been with us for over five years. Thanks a million for the many contributions you've made over the years and for helping to make PerfectServe the company it is today.

5.0

Mar 5, 2024

Enjoying the new job!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Like the WFH option and company values

Cons

Nothing yet, hopefully it stays that way!

PerfectServe Response

2y

Thanks for submitting a review! We're glad you're enjoying your time with us so far. We hope you continue to learn and grow as you spend more time at PerfectServe!

Viewing 61 - 63 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Implementation Consultant I - US Remote

Project Manager - US Remote

PerfectServe

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Meaningful Work and High-Impact Team

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