Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 24 reviews)); "Great people and environment" ((in 22 reviews)); "Great work life balance" ((in 13 reviews)); "collaborative environment, work from home" ((in 13 reviews)); "If you are needed you get flexibility and decent pay." ((in 9 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 10 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

1.0

Mar 13, 2023

Imperfect

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good people but Management just uses them and then let's them go.

Cons

Poor vision. Senior leadership has blinders on. Very limited product.

PerfectServe Response

3y

Hi there, Thanks for your feedback, and thanks for the time you spent with us. Our business has grown steadily over the past 25 years precisely because we're always making investments to ensure we have 1) the right people in place to drive value for our customers and 2) products that are differentiated from our competitors. PerfectServe today is the result of a vision that has taken years of hard work from many people to develop, and we're proud of the work that's been done to position the company so well in the market. We also take relationships with our team very seriously. Saying we're 'family' is trite, but we've got a wonderful group of employees at PerfectServe whose desire to support and encourage colleagues is unmatched. These people get it done every day for our customers, and they do it with integrity. Thanks again for taking the time to share your thoughts with us.

5.0

Nov 16, 2022

Challenging but rewarding

Clinical integration analyst

Recommend

CEO approval

Business Outlook

Pros

The product makes a difference in patient care and there are opportunities to work with a lot of cool tech.

Cons

It's extremely hectic and priorities shift a lot. It can be very difficult to stay on top of everything that's going on and deliver to the customer.

PerfectServe Response

3y

Thank you for your feedback. We recognize the company is juggling a lot of initiatives. We are planning to implement a new OKR (objectives and key results) program in 2023 aimed on creating better focus and alignment across the organization. And, thanks for the advice on continuing our efforts on employee engagement and knowledge sharing. We believe we have made some good progress in these areas, but we have more work to do. - PeopleOps Team

5.0

Nov 10, 2022

No workplace is perfect, but pretty close.

Customer success advisor

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance, supportive management, opportunity to explore various technology related career paths, PTO plan is amazing.

Cons

Grew a little too fast making growth related change disorganized/chaotic. Definitely feel like this was recognized and is being addressed currently and hope that there are some lessons learned to ease future growth related change.

PerfectServe Response

3y

Thank you for your feedback. We agree with it. Our growth has created some growing pains, but we believe we have the right plans in place to address them. We love your comment about "helping employees be their best self." We all need to strive to make this happen. -PeopleOps Team

Viewing 76 - 78 of 288 Reviews

Jobs at PerfectServe

Manager, Project Management Office - US Remote

Support Center Shift Supervisor - US Remote

Sales Operations Manager - US Remote

Manager, Project Management Office - US Remote

Lifecycle Manager - US Remote

PerfectServe

PerfectServe reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Imperfect

Challenging but rewarding

No workplace is perfect, but pretty close.

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