Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 27 reviews)); "Great people and environment" ((in 24 reviews)); "Great work life balance" ((in 13 reviews)); "If you are needed you get flexibility and decent pay." ((in 12 reviews)); "Work from home and multiple shifts available." ((in 11 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

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PerfectServe

PerfectServe reviews

Item: PerfectServe
Rating: 2
Author: Former employee - Customer Success Advisor

4.4

91% would recommend to a friend

(286 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

2.0

Mar 8, 2021

Amazing Teammates, Poor Management

Customer success advisor

Recommend

CEO approval

Business Outlook

Pros

- The people on your team are almost certainly amazing - Large company so it’s pretty easy to move into new roles - The development side of the company gets stuff done

Cons

- Way to many levels of management - Upper management is clueless and has no respect for employees or their concerns. - Middle management is ineffective. - Frequent changes in leadership/ management (in just over a year I had 4 different managers)

PerfectServe Response

Thanks for taking the time to provide this feedback. While it's difficult to hear, advice like this can help us get better as a company. We're taking a careful look at all of our people practices and this includes manager training, promotion policies, and hiring. As you note, we have amazing people and we'd like to continue providing opportunities for everyone to have meaningful career growth. Thank you again for taking the time to provide your feedback and for helping us improve.

Viewing 286 - 286 of 286 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Support Center Consultant

Business Development Representative - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote