Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 26 reviews)); "Great people and environment" ((in 24 reviews)); "Great work life balance" ((in 15 reviews)); "If you are needed you get flexibility and decent pay." ((in 12 reviews)); "collaborative environment, work from home" ((in 12 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

5.0

Mar 28, 2023

Exactly what I was looking for

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Remote Management transparency Growth Pay/Commission

Cons

Need annual Company wide party

PerfectServe Response

3y

We really appreciate this feedback. We believe our "work-from-home" model is best for the company and our employees. The one downside is that we are not all working in the same location and we recognize the challenge this creates for holding in-person, company-wide meetings. Instead, right now we've elected to host regional meetings, dinners, happy hours, etc. in the various cities where we have a concentration of employees. - PerfectServe PeopleOps Team

1.0

Mar 13, 2023

Imperfect

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good people but Management just uses them and then let's them go.

Cons

Poor vision. Senior leadership has blinders on. Very limited product.

PerfectServe Response

3y

Hi there, Thanks for your feedback, and thanks for the time you spent with us. Our business has grown steadily over the past 25 years precisely because we're always making investments to ensure we have 1) the right people in place to drive value for our customers and 2) products that are differentiated from our competitors. PerfectServe today is the result of a vision that has taken years of hard work from many people to develop, and we're proud of the work that's been done to position the company so well in the market. We also take relationships with our team very seriously. Saying we're 'family' is trite, but we've got a wonderful group of employees at PerfectServe whose desire to support and encourage colleagues is unmatched. These people get it done every day for our customers, and they do it with integrity. Thanks again for taking the time to share your thoughts with us.

4.0

Jan 18, 2023

Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PerfectServe was attentive to everyones need and professional growth.

Cons

At times, too much work for one individual to handle. More hands would've been nicer to have.

PerfectServe Response

3y

Thanks for taking the time to provide this feedback. We have started to engage with leaders on the importance of prioritizing work and staying focused on the few things that matter most. We hope this has a positive, trickle-down effect on everyone in the company. Thanks again. -PeopleOps Team

Viewing 97 - 99 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Project Manager - US Remote

Implementation Consultant I - US Remote

Support Center Shift Supervisor - US Remote

Software Engineer – Full Stack AI - US-Remote

PerfectServe

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Exactly what I was looking for

Imperfect

Marketing

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