Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 23 reviews)); "The culture I believed at this time was great." ((in 23 reviews)); "Pay is good" ((in 14 reviews)); "Great work life balance" ((in 14 reviews)); "Work from home and multiple shifts available." ((in 10 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 11 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

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PerfectServe

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

5.0

Jun 9, 2022

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Healthy environment and good PTO

Cons

Cannot really complain about anything honestly.

PerfectServe Response

Thank you for this post. We agree with your feedback. Aligning skill development and results to compensation is important. In the next few quarters we will be revamping our performance management programs to make sure we are consistent in this matter. -PerfectServe PeopleOps Team

3.0

May 31, 2022

Good ideas / Poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Work from home - Half-day Fridays during summer - Holidays from both USA and Canada - Lots of very intelligent people to bounce ideas off of and learn from

Cons

- Not enough technical staff to support the existing products - New products do not have teams created to support them - Upkeep only happens after emergencies - Heavy reliance of overtime / on-call to accomplish business goals - Compensation and benefits are low based on expecations (not titles)

PerfectServe Response

Thank you for your feedback - the good and the bad. We are working hard to address your staffing concerns. I agree that we have opportunities to improve our organizational readiness when we launch new products. This was a big topic during a recent leadership meeting. I feel good about the plan the team discussed. We should see improvement in this area when we launch our new call center product. We are also in the process of reviewing our total rewards program to make sure we remain competitive in the market. -Jeff Brown (COO)

5.0

May 29, 2022

Great workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote, flexible hours, great culture and team

Cons

On call rotation but not always bad.

PerfectServe Response

Thank you for your feedback, and thank you for being on call at times for our customers. I know they appreciate the 24/7 nature of our support model given our key part in their patient care delivery processes. -PerfectServe PeopleOps Team

Viewing 121 - 123 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Lifecycle Manager - US Remote

Sales Operations Manager - US Remote

Project Manager - US Remote