PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)
avatar

Guillaume Castel

98% approve of CEO

93% positive business outlook

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews
5.0
Feb 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great leadership team - very collaborative

Cons

Growth Opportunities could be stronger

5.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Awesome leadership and training. Everyone is very friendly and willing to help each other when needed. It is refreshing to work for a company where they care about their employees!

Cons

None so far. It has been a wonderful experience. I am excited for the future with this company.

avatar
PerfectServe Response
5y
Wow! Thank you so much for leaving such a glowing review. We're so grateful to have folks like you on our team :)
1.0
Jan 27, 2021

Text Agent

Recommend
CEO approval
Business Outlook

Pros

Plenty of work available until outsourced.

Cons

Usually not enough staff to handle calls in timely manner.

avatar
PerfectServe Response
5y
Thank you for sharing, yes in our new structure we have our customer support specialist aligned to provide software and platform support versus handling Text and Support. If you are interested in rejoining the team we are always happy to have professionals with platform knowledge!
Viewing 181 - 183 of 288 Reviews

Glassdoor has 293 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.