Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 23 reviews)); "The culture I believed at this time was great." ((in 23 reviews)); "Great work life balance" ((in 15 reviews)); "Pay is good" ((in 14 reviews)); "Everyone is very friendly and willing to help each other when needed." ((in 9 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 10 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

5.0

Apr 24, 2018

Excellent Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great care is taken selecting the right people to fill open positions resulting in an engaged, diverse, and dynamic culture. Relaxed, informal work environment that is fun, yet productive. I love collaborating with and working alongside such talented and fun people who are committed to our common goal of substantially improving clinical communications one practice and health system at a time!

Cons

The very few people who are unhappy are very vocal (usually anonymously). Many efforts have been attempted to try to change this, but to no avail. It's frustrating to hear complaining from people who would most likely be unhappy anywhere.

PerfectServe Response

8y

Thank you for being a part of our team! We appreciate your positive feedback!

4.0

Feb 26, 2018

Good company, but needs to focus on career paths for employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CEO is a positive, engaging person who wants employee feedback. Culture is good, lots of activities for local employees. Good product (although competition is growing).

Cons

We lose a lot of good talent because they either get burned out or don't have any career growth opportunities. Salaries for lots of positions have been capped, and good people are forced to look elsewhere to meet their personal goals.

PerfectServe Response

8y

Thank you for your feedback and taking your time to share your thoughts. I would like to provide some insights on career growth opportunities within the company: last year along 38% of our positions (newly added roles and promotions) were filled by internal employees. A majority of our leaders, managers and executives were promoted to their roles through internal moves. As a company that employs top talent, it is not uncommon for multiple highly qualified and experienced internal employees to compete for openings. We do live by our values and try to make sure that every promotion is filled by a candidate that meets requirements for the open position and also demonstrates our values and positive attitude.

4.0

Jan 25, 2018

Great Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are about their people

Cons

They have experienced growing pains and aren't necessarily quick to recognize how the operations need to change in response

Viewing 232 - 234 of 288 Reviews

Jobs at PerfectServe

Support Center Consultant

Project Manager - US Remote

Implementation Consultant I - US Remote

Software Engineer - US Remote

Manager, Project Management Office - US Remote

PerfectServe

PerfectServe reviews

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Reviews by job title

Excellent Company!

Good company, but needs to focus on career paths for employees

Great Company!

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