Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 23 reviews)); "The culture I believed at this time was great." ((in 23 reviews)); "Great work life balance" ((in 15 reviews)); "Pay is good" ((in 14 reviews)); "Everyone is very friendly and willing to help each other when needed." ((in 9 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 10 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

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PerfectServe

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

5.0

Jun 7, 2018

Support Center Specialist

Support center specialist

Recommend

CEO approval

Business Outlook

Pros

Fun loving culture, Daily chances for Self Improvement, Each day is a learning experience, Upbeat team with great values and collaboration skills.

Cons

You sometime have a stressful day but the job does allow time to destress and enjoy yourself.

5.0

Jun 7, 2018

Amazing Place to Work!

Client services and support specialist

Recommend

CEO approval

Business Outlook

Pros

PS is a great work environment, especially in the help center. The culture has come a long way in the past year or two, and overall I would say we are much more collaborative and caring of each other. The job requires attention to detail, but nothing unreasonable is expected. Management cares a lot about the employees here and takes request or ideas into consideration and review within a few business days of being brought up.

Cons

We are a little short staffed now so it can be stressful at times to meet client demands, but that is improving with time as we get more new hires.

1.0

May 23, 2018

Have a lot to learn business wise

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Appears their product is good

Cons

Their lower mgmt in the Help Center doesn't come from a proper backgroud and have been promoted when their skills don't meet the requirements...have been issues of favortism, lying, harassment and many other actions that can get them into serious trouble.

PerfectServe Response

Culture, by definition, is the set of shared attitudes, values, goals, and practices that characterizes an organization. Establishing and preserving a positive culture is the responsibility of everyone within that organization. While this anonymous former employee has an overall negative outlook about our culture, and that is unfortunate, we are confident that they are in the minority, as shown by recent employee survey results. We appreciate our current employees continued contribution to our shared future and help advancing PerfectServe within this shared understanding of the positive culture we continue to nurture and love.

Viewing 229 - 231 of 288 Reviews

Jobs at PerfectServe

Support Center Consultant

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Project Manager - US Remote