Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 27 reviews)); "Great people and environment" ((in 24 reviews)); "Great work life balance" ((in 13 reviews)); "If you are needed you get flexibility and decent pay." ((in 12 reviews)); "Work from home and multiple shifts available." ((in 11 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

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PerfectServe

PerfectServe reviews

4.4

91% would recommend to a friend

(286 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

5.0

Mar 28, 2016

Manager

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative environment interdepartmental and with other departments. Lots of opportunity to grow and explore different areas.

Cons

Now that we're in multiple locations it seems more difficult to get to know your peers, but we have implemented some things recently to address that.

4.0

Jan 16, 2016

Great place to work

Service administrator

Recommend

CEO approval

Business Outlook

Pros

The company is working very hard to make perfectserve exactly what the employees want it to be. For example there are weekly surveys that we do that ask how happy we are and what they can change to make us happier. I have worked for several companies in my lifetime and this is by far the best one I've worked for.

Cons

The main down side is the queue hours change just about every two months, so you may expect to work until midnight and then a few months later find that the hours change and the queue is only open until 6 pm and then a few more months later is changes again. However, they are still very good at scheduling you around your hours despite the change in queue hours.

4.0

Aug 27, 2013

PerfectServe's core values reflect in the success of the business and overall happiness of employees

Consultant

Recommend

CEO approval

Business Outlook

Pros

Great culture. Great compensation and benefits. Flexible hours.

Cons

There is no upward mobility

Viewing 268 - 270 of 286 Reviews

Jobs at PerfectServe

Support Center Consultant

Support Center Shift Supervisor - US Remote

Business Development Representative - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote