PetSmart reviews

3.1

37% would recommend to a friend

(10,808 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Aug 15, 2017

Lead cashier

Recommend
CEO approval
Business Outlook

Pros

Get to help customers find solutions and products for their needs. Get to socialize with pets.

Cons

No benefits for part-time employees, rarely got a break during a 4 hour shift, schedule was weird, never knew from one week to the next how many hours or days I would be working. Not very good pay increases. Not a job to pay bills. Just pocket change unless you are full-time.

2.0
Aug 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and a vending machine in the back.

Cons

Company does't care about you. Petsmart wants to save money so they did not offer full time employment, because if they did they would have to pay for employee benefits. so everyone but Managers are part time. then because its part time, you wont be able to make enough money to support yourself so you will inevitably nee to get a second job but Petsmart makes it very difficult to schedule your second job as everything needs to be planned around the Petsmart world.

2.0
Aug 13, 2017

Not worth the time.

Recommend
CEO approval
Business Outlook

Pros

Working with dogs and you can bathe yours once a month for free.

Cons

Working with aggressive dogs. Even though you are allowed to refuse the manager will still accept them. Corporate cut bather hours so you can only work 20 hours a week but around the holidays they will work you as much as they want. Bathers are expected to deliver more than the groomers but don't make any kind of commission. You only get 10 cents a raise. Don't expect much when it comes to getting paid. If you love drama this is the place for you. Even if you just wanted this for a part time job while your in school look else where. Especially if your doing it on your own. This job won't cover anything but your gas. They will push you to become a groomer but its just because managers make a bonus off of you.

Viewing 319 - 321 of 10,808 Reviews

Glassdoor has 11,073 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.