PetSmart reviews

3.1

36% would recommend to a friend

(2,405 total reviews)
avatar

Ken Hicks

23% approve of CEO

28% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews
1.0
Aug 21, 2023

Yikes

Recommend
CEO approval
Business Outlook

Pros

None except for paid training on site

Cons

Literally the entire foundation of their company.

2.0
Aug 20, 2023

Churn and burn

Recommend
CEO approval
Business Outlook

Pros

-Locations across the country make it easy to transfer. This is especially great for military spouses. -Academy. They will train you to become a pet stylist. Over the years the trainers have gotten better but if the academy trainer is bad this isn't really a pro. -Tips

Cons

-You are seen as a way to make money. Quantity over quality. -Continued training is non existent beyond the annual "safety training" which never really changed over several years. -Consistently had to work through breaks and lunches to stay on schedule or had to stay late to finish scheduled dogs. -Pay. 50% commission when the prices are too low means you make less than you would at other salons

Viewing 454 - 456 of 2,405 Reviews

Glassdoor has 11,093 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.