PetSmart reviews

3.1

37% would recommend to a friend

(10,820 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
1.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work with animals

Cons

Management are liars who will throw you under a bus if they don't like your personality, or if you're different in any way. Very prejudice and bigoted. Huge hypocrites as well. If you don't insert yourself into their high school cliques, then you're quickly put in the back burner, regardless of how long you'd been with the company.

4.0
May 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Very enjoyable environment and staff

Cons

The pay is not enough

Viewing 514 - 516 of 10,820 Reviews

Glassdoor has 11,086 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.