PetSmart reviews

3.1

37% would recommend to a friend

(10,824 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Aug 3, 2021

Okay

Recommend
CEO approval
Business Outlook

Pros

The job is amazing, I love it! Being around the dogs make my day and I can’t wait to learn more.

Cons

The training and coworkers aren’t great. I’ve been there for almost a month a feel like I’ve learned nothing… I ask questions and ask if I can try different things but they seem annoyed with anything I do or say…

1.0
Jul 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Working with animals can make the job enjoyable sometimes

Cons

The store leaders are completely unprofessional and will play favorites to an extreme. The animals are not the focus of the store in any capacity and are borderline neglected.

1.0
Jul 22, 2021

okay job for teenagers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

get to work with pets

Cons

Don't pay their employees enough

Viewing 517 - 519 of 10,824 Reviews

Glassdoor has 11,090 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.