PetSmart reviews

3.1

37% would recommend to a friend

(10,820 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
May 26, 2022
Recommend
CEO approval
Business Outlook

Pros

I had a great time. Most workers are young so it's great for a highschool/uni job. I found that customers are generally more receptive than in other retail jobs

Cons

Some of the managers just seemed a little lost and we couldn't rely on them for much. In fairness the store was in a bit of a transition period so some managers were new but you'd think they'd have more training

2.0
May 26, 2022

meh

Recommend
CEO approval
Business Outlook

Pros

super nice customers and great discounts

Cons

low salary but it is weekly

5.0
May 16, 2022

Nice environment

Recommend
CEO approval
Business Outlook

Pros

If you like working with animals and people this place is for you

Cons

Can be stressful sometimes and fast paced.

Viewing 10366 - 10368 of 10,820 Reviews

Glassdoor has 11,086 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.