PetSmart reviews

3.1

37% would recommend to a friend

(10,808 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Feb 12, 2021

Associate

Recommend
CEO approval
Business Outlook

Pros

Loving community, we try to get customers not abuse animals we sell, we take the animals to the vet, we’ve gotten great with treating wet tail, we’re all passionate about the animals.

Cons

Not good pay, we get bashed for trying to stop customers from buying an animal to abuse, horrible vendors .

2.0
Feb 11, 2021

Bad

Recommend
CEO approval
Business Outlook

Pros

Seeing pets and some employers are nice

Cons

Unprofessional managers, unfair workload, their values they share are hardly exercised.

Viewing 10489 - 10491 of 10,808 Reviews

Glassdoor has 11,073 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.