Feb 10, 2021
great
Anonymous employee
PetSmart Response
5yHi, we appreciate you taking the time to leave a thoughtful review and share a bit about your life at PetSmart with us.
PetSmart reviews
37% would recommend to a friend
Ken Hicks
23% approve of CEO
29% positive business outlook
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PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).
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11K reviews
Feb 10, 2021
PetSmart Response
5yHello, thanks for taking the time to review and share with us! Please know, we take your concerns seriously and would love to connect with you so that we can help. Please reach out to the CareSmart line at 1-800-738-4693 to talk more with us.
Feb 10, 2021
PetSmart Response
5yHi, we appreciate you taking the time to leave a thoughtful review and are very sorry to hear this was your experience. We want to connect with you via the CareSmart line at 1-800-738-4693 so that we can try to help. Thank you so much for everything you did for pets and pet parents that came into the store.