PetSmart reviews

3.1

37% would recommend to a friend

(10,809 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
May 22, 2020

A decent job

Recommend
CEO approval
Business Outlook

Pros

The job was fairly easy

Cons

Long hours meant you got very tired

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PetSmart Response
6y
Thank you for taking the time to share your experience at PetSmart. We're always happy to hear from our associates. Please know, you can also share your thoughts via the CareSmart line at 1-800-738-4693. Thanks, again!
4.0
May 20, 2020

Flexible

Recommend
CEO approval
Business Outlook

Pros

Flexible, Consistent, considerate, reliable, animals

Cons

Not many really, easy work

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PetSmart Response
6y
Thanks for sharing your experience with us. We appreciate all that you do for the pets that come into our store!
1.0
May 18, 2020

Loved the job hated management

Recommend
CEO approval
Business Outlook

Pros

Got to see animals everyday

Cons

Management forced sales and didn't care about animals wellbeing

Viewing 10540 - 10542 of 10,809 Reviews

Glassdoor has 11,073 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.