PetSmart reviews

3.1

37% would recommend to a friend

(10,802 total reviews)
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Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Nov 29, 2011
Recommend
CEO approval
Business Outlook

Pros

You can upgrade to a groomer after a certain amount a time, and the pay is decent. Petsmart has good benefits, especially during the recession, and at times feels like a family.

Cons

While you can upgrade to a groomer, the amount of work put in versus the pay doesn't add up. Petsmart will use it's bathers to their utmost potential, often times beyond it, just to save some money.

3.0
Nov 18, 2011

good

Recommend
CEO approval
Business Outlook

Pros

fun smart work staff cute animals fluffy animals small animals big animals i loved them all nice friendly customers and managers

Cons

hours mean animals bad customers bad sales staff wages were low and no commission or tips to be made tiring

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Glassdoor has 11,065 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.