PetSmart reviews

Constant pressure to sell additional packages and services to customers. In the salon we were not allowed to sit down or rest - we often skipped lunch.

-You make about minimum wage as a bather. The same as a cashier. Except you have to clean up after groomers and dogs, clean windows and mirrors, get bitten, get scratched, get pottyed on, answer phones, help out in the store when it's not busy, and get yelled at for not doing it fast enough. -They don't care about your life. You work wen they want you to and you leave when they want you to, regardless if you have a ride home or not. -If it isn't busy, they make bathers leave, even though they are paid by the hour. And they make groomers stay, even though they're not getting paid for it. -Because of new rules, bathers have to do all walk in nail trims and baths, leaving groomers with no dogs and bathers getting overbooked. -Bathers have to share a table and "cannot get overbooked" On the weekends they have to finish 10-20 dogs per day all within 3 hours of their arrival -There are RIDICULOUS "safety" rules, thought up by someone who has obviously never groomed a dog in their life. -They will dangle "grooming school" over your head like a carrot, making you work harder, and then snatching it away whenever they feel like it. Oh and their grooming academy is A JOKE. -They make you sign a No-compete contract, keeping you from working at any other pet store within about 10 miles of petsmart, 6 months after you leave. -If a customer complains because that customer is misinformed, stupid, or just a jerk, managers will side with that customer and you will loose money you worked extremely hard for. -They consider not overcharging loyal customers "stealing from the company" But will kindly give free services to mean customers who will complain when they don't get their way. -You have to work in a cramped tiny little room with not enough space for everyone to groom their dogs safely