PetSmart reviews

Management is completely incompetent. No time management and no consideration for employee morale. They say they listen to employee ideas, but actions speak louder than words. Every time you shower, you will find a new bruise somewhere on your body, and you will not know how it happened. Regardless of how the PetsHotel is doing, hours will be cut. The hours that are available will be given to those who pretend working there is nothing but sunshine and rainbows. Anyone who voices any type of concern will face retaliation... ... Which leads me to favoritism: Management bases who they like on who is prettiest, funniest and any other irrelevant "-ist" description you can imagine. If you're one of the favorites, congratulations! Call in sick, be unproductive, don't even show up; it doesn't matter. But if you're not one of the favorites, find a new job. Now. You're extremely lucky if they don't just shove you into camp and refuse to train you on anything else. Lack of time management (see above) means they can't train you, and frankly, you were hired to be a glorified circus act.

-The people who write rules for the salon have clearly never done that particular job -Lack of confidence from Managers to Groomers -Will comp your pay for very minor issues in a groom, some which are unavoidable -Lack of willing communication between district manager, store manager, salon manager, and associates -Lack of structure when it comes to what rules will be acknowledged and which will actually be followed by management -Realization that no one but Pet Stylists have ever done that particular job