PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
5.0
Apr 4, 2018

Best job I’ve ever had!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with animals daily Co workers are amazing and easy to get along with Good opportunities for advancement Recognized for hard work Flexible schedule

Cons

Employees call in sick a lot but I found that to be good because I got to pick up extra hours so it’s not really a con 😏

4.0
Mar 9, 2018

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Nice managers, lovely to be around animals

Cons

No enough hours when I asked.

3.0
Feb 7, 2018

Petsmart Canada

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job if you love working with and interacting with animals and their owners. Generally fast-paced retail, shifts go by fast. Company works to provide flexibility for students schedules offering early morning and evening shifts conducive for a student.

Cons

Cleaning up dog feces and urine after pet owners allow their dogs to do their business and refuse to clean it up - even though there are pet cleanup up stations throughout the store.

Viewing 10618 - 10620 of 10,806 Reviews

Glassdoor has 11,069 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.