PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
5.0
Jan 29, 2018

Cashier

Recommend
CEO approval
Business Outlook

Pros

I enjoy helping customers and I have a passion for animals. Working at PetSmart will improve customers skills(when I used to work at Dairy Queen, I learned that there's always something to improve on) and I will learn more about interacting with animals since I want to study in that area in the future.

Cons

I'm currently practicing driving to be able to pass my road test, which means that I don't have my license yet.

3.0
Dec 29, 2017

Feedback about the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Environment to learn in life

Cons

Slow growth process, salary low

5.0
Dec 9, 2017

Dr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nicely kept well organized nice ok

Cons

Slow at times but what can you do.

Viewing 10621 - 10623 of 10,806 Reviews

Glassdoor has 11,070 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.