1. Thats right number one is the management! They are awful, they can never do anything for you. I worked there for over a year begging to go to grooming school. I was a good bather as I had many request dogs. I would never send a dog out stinky and got their nails as short as they could go. I got put down all of the time! They made excuse after excuse of not to send me through their academy. I was told i'd be sent in January, patiently waiting I waited until May... I gave them one last chance before I left. And of course they made excuses.. I wasn't good enough, I missed too many days, didn't do H.O.P right, didn't have enough add ons. Every time I got called into the office they never had anyhting good to say about me. Nor did they about anyone else. All they worry about is MONEY! They care less about their employees.. All you are there for is to make them money.. If you don't you'll be sure to be nagged about it every day! Also I called the district manager several times to fix issues and he did NOTHING! If they got new management and a better district manager they might be a good place to work. I will never shop there again. I will go to petco instead because atleast you're treated with respect and the employees are'nt miserable looking.