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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,806 total reviews)
      avatar

      Ken Hicks

      23% approve of CEO

      29% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      2.6

      Senior management

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Aug 2, 2017

      Great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great starting job, everyone is friendly and supportive

      Cons

      not much to say, maybe a lot of clean up sometimes

      4.0
      Aug 2, 2017

      Store Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People great atmosphere

      Cons

      just started a different direction

      3.0
      Jul 31, 2017

      Pets Care Specialist

      Pet care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you love animals, this is the place to be. You are surrounded by a multitude of domestic animals. Within this job, you will never have the same day twice. Tasks do seem overwhelming at first but routine does become a positive way to complete daily tasks. Always have a fun time Always on the go and fast-paced

      Cons

      For the amount of work needed to be performed during shifts the pay is too little. Especially considering you are the sole caretakers for all the animals within the care of the PetsHotel. The work is also physically tasking which also does not reflect in the pay. In regards to the training, it would have been nice to have consistency between how people like tasks to be completed (other stores may vary). (store specific) Lack of diversity Noticed that the company is more concerned with making money to the actual care of the animals (the staff is better at attending to the animal care)

      Viewing 10627 - 10629 of 10,806 Reviews
      Related searches: PetSmart jobs | PetSmart salaries | PetSmart benefits | PetSmart interviews
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      Glassdoor has 11,070 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.