PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
1.0
Jul 6, 2017

Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers are great, get to pet dogs.

Cons

Pay is deplorable, store I worked at treats its workers as school children. Extremely stingy with breaks, stingy with hours, stingy with employee discounts.

5.0
Jun 29, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

Great working around animals, low pressure job. Management is supportive and helpful. Online training and training on the floor is thorough. Flexible schedule, easy to cover shifts and fairly easy to request time off. Hiring process was easy and enjoyable.

Cons

I know not all locations are this good. Minimum wage.

5.0
Jun 24, 2017

Cashier

Recommend
CEO approval
Business Outlook

Pros

Great working around animals, low pressure job. Management is supportive and helpful. Online training and training on the floor is thorough. Flexible schedule, easy to cover shifts and fairly easy to request time off. Hiring process was easy and enjoyable.

Cons

I know not all locations are this good. Minimum wage.

Viewing 10630 - 10632 of 10,806 Reviews

Glassdoor has 11,069 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.