PetSmart reviews

3.1

37% would recommend to a friend

(10,805 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
1.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

you get to see animals.

Cons

Most immature place I ever worked for, managers act like little kids who pass on there work to the associates and taking all the credit. Massive amount of favourtisim to certain people, only hire woman , new managers every 6 months, Roumers spread everyday , there is no security and human resourse do not care for there associates there sapposed to protect. Sexual assault all the time and managers will not do nothing . managers act like there kids in high school. Managers belittle other managers infront of associates. By far the worst ran company I ever worked for.

4.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Good leadership, very laid back, perks like 30% off pet food.

Cons

Haven't been talked abouta development plan.

4.0
Jun 5, 2014

Strong company, financially sound.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sound company Friendly customers Get to play with pets

Cons

very little merchandising creativity growing disparity between store associates and head office support staff

Viewing 10672 - 10674 of 10,805 Reviews

Glassdoor has 11,068 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.