PetSmart reviews

3.1

37% would recommend to a friend

(10,789 total reviews)
avatar

Ken Hicks

25% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook

Pros

a paycheck was about the only thing positive with the job. there was no management supoprt and consistent direction to move the business forward

Cons

no management support that was consistent in any way. every few weeks there were new forms and processes to complete

3.0
Apr 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Initially, people are friendly and enthusiastic It is a pet-friendly environment Some people have a good career path

Cons

Lots of re-shuffling of upper management (every year or so) Lots of employee turnover for retail corporate Very few opportunities for advancement Horrible healthcare options (expensive, high deductibles, all lab test subject to deductibles, high copay for best plan)

1.0
Apr 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Easy job, fun environment good for first time job or part time.

Cons

Unorganized workplace, Management not skilled, have to learn by trial and error not taught proper company policies, or what is expected of you. Commonly scheduled odd shifts that frequently fluctuate.

Viewing 10717 - 10719 of 10,789 Reviews

Glassdoor has 11,052 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.