PetSmart reviews

Nepotism and favoritism are very evident within the company. If you want to make it in this company, get someone to befriend you. Hang out with them, have their kids play with your kids, etc. Performance punishment leads this company. You can lead the entire company in a specific metric and you will be expected to grow that 5-10% the next year. Be prepared to cancel vacations and completely disrupt your home life for PetSmart.

Company policies are becoming more and more constricting, and full time employees are the first to feel the hammer. Massive cuts in budgets and employment are leaving poorly functioning skeleton crews to work entire store. Little to no room for job improvement or promotions. Often there are minute hours on the schedule, at best. Pay for any of the company's services (ie salon, boarding, daycare, etc) is FAR UNDER what it should be. Working in a small room for 8+ hours a day with between 6-15 other women can be extremely frustrating, and the catty nature comes out in brutal force (but find a grooming salon that isn't the same...). HARSHLY forced to push sales on their new "Pet Expressions", despite continued evidence that the sprays don't set and can ruin furniture, car interiors, or clothing and carpets. (Can even stain a dog's coat for extended periods of time.) After becoming a "public share" company, most valued aspects of the company have gone. Won't be surprised when Charities becomes as crooked as the Red Cross or March of Dimes as well, when only $.10 of every dollar is considered a donation, all else is profit. District managers have no concern for workplace environment, they only push threats and higher sales.