PetSmart reviews

Focus all your attention and CARE for your customers (Pet Parents)!!! Now as you're doing this get all stock out, sign and price tag the store, then pull down all the price tags in a week while you put up new sale tags then pull em down again three days later to put up new ones. Hire and train new people while you make sure all the veteran employees take their never ending mandatory trainings on kitty litter and pooper scoopers but remember the customer comes first even though you have to leave the floor to accomplish this and hey, don't go over payroll (which more payroll would make too much sense because you could actually divide and conquer and get everything done) and if you miss your training goals you will have to be on a conference call which guess what......takes you off of the floor from selling kitty litter and pooper scoopers. ::: Check your never ending barrage of "CASE" messages which is Corporates Micro-Management Tool to 'to-do' list you into eternity:::::::....and they track that too so if you don't do everything in THEIR timeframe (while you devote all your time to customer service, of course....why are we here again? oh yes, to help customers buy the right products/services for their pets,) then you'll hear about it on a conference call. Even with all of that said I am not sure I fully explained how unbalanced their corporate leadership is. People at corporate must justify their jobs by coming up with new tasks to put in CASE without any perspective on how much the store managers are already contending with.

Despite the company's focus on pet adoptions, fighting euthanasia, and focus on long term pet health, at its core it is nothing more then a retail company that treats and rewards its ground floor employees poorly. When working at PetSmart, one can come to expect: low pay, no health benefits, constantly fluctuating work hours with no schedule consistency, and little room to move up with in the organization. Some negative factors are: Low wages (minimum wage up to about $9.50) along with .10 cent incremental yearly raises. Random, computer generated, schedule that managers are seemingly at the mercy of, no matter how asinine the out come of it is. not only is the employee schedule generated at random, but its often posted late with in the week (like Friday), giving one absolutely no time to plan for family or home life. Swing shifts are expected to be performed by everyone as well at a moments notice. so for example, you could be working with animals in Pet Care from 4pm to 10pm and then be expected to come back into work at 5am the "following" night and perform stock. For a company so focused upon humanitarian gestures, this move by them is surprisingly" inhuman."