PetSmart reviews

- Low hourly wages & miniscule "raises" at the retail level - Terrible hours - Favoritism from managers - Lack of respect for those in the trenches - In reality, very little opportunity for growth if management doesn't favor you - Cutting hours to save on "overhead" without any care for those who need to pay mortgages and put food on the table - Preferential schedules for only a few salon associates, the rest have to work numerous early hours or closing shifts - Store management who only care about their own bonuses and no rewards for those whose work gains them such bonuses

Uneven work distribution in leadership team set within the role expectations. Spent a year giving us ridiculously low levels of labor with no explanation, despite the company performing incredibly well, so everyone left. Now that they're returning some of the labor we have no associates to work. Because they all left. Little guidance or assistance from the DL level and higher. Lack of accountability for team members not pulling there weight and in instances where accountability have been attempted, those attempts have been blocked. Some of this is store specific, but all of it is not. Labor is a huge problem. Staffing is a huge problem. If you're a leader and value having a reasonable amount of time to do what is expected of you, this is not the job for you. You will be pulled in 1000 directions all day, every day, and will never feel like every moment of your life is putting out fires or walking on eggshells.