PetSmart reviews

The pet hotel is getting extremely busy as people are traveling more. But the number of workers is not increasing. And they hardly put a limit to how many dogs they will take and keeping allowing an infinite amount of reservations without proper staffing. On top of the extra tasks it is hard to get everything done at night and still take proper care of the dogs. Management doesn’t care if dogs haven’t been walked or given water all day or have poop in their rooms as long as things like reports cards are done and windows are cleaned. They don’t care about the pets and you have to give up breaks and work through your lunch to get everything done. I get in to my closing shift at 2pm and dogs bowls water bowls are completely dry and every other dog has poop in their rooms. And of course report cards and dishes are prioritized over that. Managers never do walks of the hotel and leave mistakes for the next people to fix and take no responsibility for anything