Is Petco a good company to work for?

Petco has an overall rating of 3.0 out of 5, based on over 7,253 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 35% of employees would recommend working at Petco to a friend and 26% have a positive outlook for the business. The best reviews about Petco have been left by employees working as Project Manager , Guest Specialist and Merchandise Ops Specialist .

Does Petco pay their employees well?

According to anonymously submitted Glassdoor reviews, Petco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Petco. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Petco?

35% of Petco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petco 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Petco?

Sales Associate (376) , General Manager (336) , Dog Trainer (250) , Dog Groomer (211) , Aquatics Specialist (188) , Cashier (172) , Guest Experience Specialist (170) , Sales Associate/Cashier (160) , Guest Advisor (151) , Pet Stylist (138) , Assistant Manager (117) , Merchandise Operations Leader (97) , Manager (94) , Companion Animal Leader (92) , Store Manager (92)

What are the pros of working at Petco according to real employee reviews?

"Most of the people with whom I worked on a daily basis were great people." ((in 341 reviews)); "If you're lucky your coworkers will be great people and you'll have some fun at work." ((in 270 reviews)); "Good benefits and working with dogs is awesome." ((in 219 reviews)); "Flexible hours and sample sale" ((in 139 reviews)); "Fun work environment if your a dog person" ((in 77 reviews))

What are the cons of working at Petco according to real employee reviews?

"Pay is low and due to low payroll hours its impossible to get everything done." ((in 547 reviews)); "Corporate structure with too much focus on PALS and subject to poor management ruining it for everyone." ((in 535 reviews)); "It is impossible to fire bad managers and good managers are not rewarded or recognized." ((in 263 reviews)); "No training on what each department does and how the company works whatsoever when you join." ((in 175 reviews)); "Poor leadership and had to do others jobs on top of your own" ((in 100 reviews))

What are employees saying about Petco layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Petco layoffs and their outlook for job security at Petco in 2026.

What are the top reviewed Petco locations?

San Diego , San Antonio , New York , Houston , Chicago , Los Angeles , Atlanta , Dallas , Seattle , Saint Louis , Denver , Baltimore , Portland , Phoenix , Philadelphia , Las Vegas , Columbus , Austin , Pittsburgh , Brooklyn , Washington , Reno , Orlando , San Jose , Jacksonville , Tampa , Boston , Braselton , Fort Myers , Richmond

Petco reviews

3.0

35% would recommend to a friend

(6,871 total reviews)

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.7

Work/Life balance

2.4

Senior management

Petco has an employee rating of 3.0 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Nov 15, 2011

Stressful, disorganized, and chaotic.

Inventory and pricing department manager

Recommend

CEO approval

Business Outlook

Pros

Working with animals. Softer side of sales and mostly friendly customers... it's a pet store. Decent discounts that add up when you keep pets yourself. Decent pay.

Cons

Lack of resources, time, and personnel. Poor time management. Unreasonable goals and time constraints. Poor feedback from district managers. Poor feedback from store managers. No compensation for going the extra mile... unless you reeeally enjoy a pat on the back. Little possibility for advancement unless you obtain a certain position. Becomes impossible to move up without a transfer when managers become comfortable with their position. Inventory technology is archaic at best. Getting a raise was an act of Congress.

3.0

Oct 3, 2011

Long hours, no overtime, but well-cared for animals!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are a cashier, the job is much like being a cashier anywhere else–long hours on your feet, ringing people up and answering phones. However, it is easy work and the systems PETCO uses are simple to learn. If you are an animal specialist, each day is a little different as you are constantly tending to companion animal enclosures, answering customer questions, and helping stock product. I found this job to be interesting and rewarding in the sense that we got to make sure the best possible care was given to the animals and the customers.

Cons

There is no overtime, so if you find yourself working 8 hours plus one minute, you better believe somebody will be making you clock out. I was part-time so I don't know about the benefits insurance-wise.

3.0

Sep 14, 2011

Retail management is stressful, then add animals....

Inventory and pricing department manager

Recommend

CEO approval

Business Outlook

Pros

You get to meet a lot of sweet animals (mainly dogs and cats), you also get to meet a lot of different people. It's a great place to use as a stepping stone

Cons

Retail management can be stressful, but it's even stressful when you add the wellbeing of the animals. I worked for a clothing retailer as a manager for two years prior and made almost $3 more an hr than I did here. I think with the knowledge you have to have to take care of the animals, and train new animal owners, the pay is not worth it. There are pointless recalls/withdrawals on products that "don't sell" Stores run of a skeletal staff. Only average about 35 hrs a week. Upper management from corporate are not very friendly with sales associates, all they want to do is talk to the GM.

Viewing 6715 - 6717 of 6,871 Reviews

Top companies for "Compensation and Benefits" near you

Chewy

3.5★Compensation & Benefits

PetMeds

3.7★Compensation & Benefits

Canine Company

4.0★Compensation & Benefits

Josh's Frogs

3.6★Compensation & Benefits

Jobs at Petco

Veterinary Hospital Receptionist

Veterinary Hospital Receptionist

Petco

Petco reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stressful, disorganized, and chaotic.

Long hours, no overtime, but well-cared for animals!

Retail management is stressful, then add animals....

Top companies for "Compensation and Benefits" near you

Jobs at Petco

Petco reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Petco reviews FAQs

Jobs at Petco