Petco reviews

3.0

35% would recommend to a friend

(6,871 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Probably one of the most satisfying categories of retail to work in Decent opportunities for job growth/advancement Pretty fun most of the time due to interaction with animals Usually good/fun coworkers

Cons

Deplorable pay scales Horrible corporate management from working in 3 different districts Expensive insurance If your store is more than 3 years old its probably a pit Have to wear a uniform (ugly and uncomfortable) Long hours, as salaried management has to work 40 hours with no option of incorporating PTO unless you take off a full extra day, no half days Poor communication throughout company Too many changes to keep up with Unprofessional, cheap "answers" to try to fix problems or boost company profits

3.0
Jul 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Pretty much all associate level employees want to work at Petco because they like animals. This makes it easy to make a connection with most employess. Obviously if this is you, then working with the animals is a plus too. The work can be rewarding as long as you are able to take pride in your work without necessarily having to hear it from someone else.

Cons

My biggest issue is that DM's do not want to promote from within. They would rather roll the dice on someone they know nothing about than give an opportunity to someone who has been working for it for years and has earned at least to be given a chance. I've heard some of the VP's are wanting to change this but haven't seen it applied yet. This also leads to some store managers being hired that don't really care about animals and aren't very committed to Petco's "Animal's come first philosophy".

1.0
Jan 19, 2011
Recommend
CEO approval
Business Outlook

Pros

At least i have made the attempt to educate not only my clients but also my associates, not only in the ways of grooming and handeling, but also to really put the dog first!

Cons

If a dog really needs to be stripped down, they wont let me do it for fear of the dog being injured, if a dog wont stand perfectly on my table, i am not supposed to groom the dog! Regardless of why, whether its a first groom, a puppy, a 3 legged dog, old dog, it doesnt matter! Nothing will they let me do to help an animal that is really in need of my skills! Cant do pregnant ones, no maternity cuts!? Too many policies and procedures that are based on lawsuits, not on what right for the animal! They want us pushing services and add-ons onto our clients even if we know they cant afford it! If our percentages dont stay where petco thinks they should be, we are fired. Also getting a certificate from petco for going thru the groomer training program means nothing to any other grooming shop! Find a mentor, someone in a private salon willing to teach you! It really is the best way!

Viewing 6718 - 6720 of 6,871 Reviews

Glassdoor has 7,253 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.