Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Nov 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Entry level job. As a temporary job for high school students looking to make some summer money, this would be an okay place to look.

Cons

Any expertise in the animal field is completely overlooked - employees are 'trained' to Petco standards which are completely inadequate. Store focus becomes product oriented, not enough hours are provided to complete animal care, specialists are constantly working the register or stocking shelves, and the animal care SUFFERS. When senior management is notified of these issues (repeatedly), promises are made, but zero action is taken. Constant changes to planogram and store layout demand time and attention, and ultimately frustrate both the employees (who have to reorganize) and the customers (who can no longer find the products they're used to purchasing). High turnover rate due to emotional exhaustion.

Viewing 6724 - 6726 of 6,870 Reviews

Glassdoor has 7,252 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.