Petco reviews

Retail management can be stressful, but it's even stressful when you add the wellbeing of the animals. I worked for a clothing retailer as a manager for two years prior and made almost $3 more an hr than I did here. I think with the knowledge you have to have to take care of the animals, and train new animal owners, the pay is not worth it. There are pointless recalls/withdrawals on products that "don't sell" Stores run of a skeletal staff. Only average about 35 hrs a week. Upper management from corporate are not very friendly with sales associates, all they want to do is talk to the GM.

Payroll has been cut so tight that you can no longer provide proper customer service. In a speciality sales enviroment educating the customer is essential. Providing proper care for the animals keeps them healthy and alive. Petco feels that putting a board in the front of the store with pictures of all of the employees leds the public to believe there is lots of help in the store when in reality there is no one to provide assistance. They have totally disreguarded customer service and customer education for payroll cuts and more profit.