Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

- Being around animals all day. - Request offs generally approved even with short notice. - In general, wonderful co-workers and associates. - If willing, you can learn a wealth of knowledge from other workers and managers from dogs to reptiles. - Several online training courses including extensive dog nutrition. - Customers seem much more friendly and polite than in most other types of retail, and when you help you get genuine thank yous from them. - A wonderful job to talk animals with customers if you share the interest. - Donations help local shelters

Cons

- Request offs are generally approved even with short notice. - No set schedule, and you don't know what you are working on Sunday until Thursday or Friday evening. (Not just this location. Seems at the very least district-wide.) - Little to no communication from senior management. Even on critical issues. - No management training at all for associates moving up and are new to management. Assistant and up may get a few days crash course, but not much. The trend seems to be sink or swim, figure it out on your own. - Drama, excessive gossiping. - Favoritism from DM and GM. - Relies heavily on negative reinforcement with almost no positive. - Donations are encouraged negatively as well. Resulting in poor performance write-ups for those who cannot raise enough in a day.

4.0
Oct 9, 2011
Recommend
CEO approval
Business Outlook

Pros

My ability to lead. My knowledge I can bring to others. Benefit package Animal interaction Schedule flexibility Variety of services

Cons

Senior management inability to communicate effectively. Favoritism amongst DM. Drama Lack of leadership Lack of community connection

3.0
Oct 3, 2011
Recommend
CEO approval
Business Outlook

Pros

If you are a cashier, the job is much like being a cashier anywhere else–long hours on your feet, ringing people up and answering phones. However, it is easy work and the systems PETCO uses are simple to learn. If you are an animal specialist, each day is a little different as you are constantly tending to companion animal enclosures, answering customer questions, and helping stock product. I found this job to be interesting and rewarding in the sense that we got to make sure the best possible care was given to the animals and the customers.

Cons

There is no overtime, so if you find yourself working 8 hours plus one minute, you better believe somebody will be making you clock out. I was part-time so I don't know about the benefits insurance-wise.

Viewing 6727 - 6729 of 6,870 Reviews

Glassdoor has 7,252 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.