Petco reviews

3.0

35% would recommend to a friend

(6,869 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,869 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Mar 9, 2011

Not a good company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid time off, discounts, special events.

Cons

Management is terrible, constant changes in the workplace, no raises, hours get cut, not enough employees.

3.0
Mar 7, 2011

Nice transition job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers and their pets are the best!

Cons

Lots of pressure to get donation dollars from customers at checkout. Write ups done if your numbers are low. Sometimes treat customers like they are idiots rather than educate them about a prospective pet.

2.0
Mar 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The sales associate job is relatively easy-- cashiering, help customers get fish or small animals, take out the trash. The wage is minimum. The difficult part of the job is the lack of communication between managers. One manager will tell you to do one thing, and the next minute, another manager will tell you to not do that. The managers do not agree on what to do. It makes for a stressful job when you are stuck between two managers (or more) who cant agree on anything.

Cons

Working in a pet store is dirty and smelly. Cleaning out the dead fish, cleaning out the dusty and pungent wastes from small animals, and taking out 50lb or more trash cans filled with soiled litter or trash. Excessive breaks taken by managers. Excessive smoke breaks from managers, who come in smelling of cigarette smoke. Managers who sit and chat in the office while you are the only one on the floor checking customers out or helping customers. This makes you feel frustrated because they are laughing or telling jokes in the office while you are working. Not a great way to boost morale. Load comes late, and we have to stay past our shift to receive load. Lack of respect for workers, you get the feeling you have been there for a week, even though you have worked there for much longer.

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Glassdoor has 7,249 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.