Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Great office environment, pet friendly office, convenient cafeteria

Cons

As an employee I never went through a complete training/onboarding, and never felt valued or respected.

2.0
Jun 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Since COVID-19 getting more hours was only getting 10 hours a week

Cons

No hazard pay for constant exposure to COVID-19 people wear there masks on their chins which doesn’t protect them or us. Constantly having to sanitize wear ppe all the time plus doing all standard procedures and not getting paid any extra

1.0
Dec 22, 2019

Lack of Company Benefits

Recommend
CEO approval
Business Outlook

Pros

I can't think of any right now

Cons

*Compensation - with Hourly rates for employees going up every year, we as General Managers are still making what we thought was a great wage years ago - which is now nothing when newly hired hourlys are going to be hired in at $13 per hour - starting in 2 weeks. Why have our wages not been adjusted? *Denied a 2019 3RD Qtr Bonus due to Targets being RIDICULOUSLY way above Comp (35-50%) - after an "Exception" was approved by Territory General Manager and told to us that we would get a bonus - then to find out by HR that ALL "Exceptions" that were approved had been denied!! Way to make your Management Team and store partners feel the TRUST in this organization. So much for a Merry Christmas for our families. Bet Ron and others got their Bonus this year!!!!! *Hourly "General Managers" required to work every Friday, Saturday and Sunday during the Month of December and required to work 6 days (for the 1st time since we were moved to hourly management over 10 years ago) the week of Christmas - forget the family values that Ron preaches when we don't get to spend ANY time with our families during the holidays - bet Ron had more than 1 day off during this busy week - or vacationed somewhere with his family!!

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Petco Response
6y
We appreciate your honest feedback, and want to thank you for your employment with us — you've been with us a long time, and we are grateful for that! Would you please reach out to us at the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/, so we can get a better understanding of your concerns and suggestions? Thank you!
Viewing 139 - 141 of 6,870 Reviews

Glassdoor has 7,250 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.